Shipping policy
📦 Shipping Policy
All orders are made-to-order and typically take:
- 2–5 business days for production
- Plus standard shipping time depending on your location
We ship via USPS or UPS depending on your address.
Important Notes:
- We are not responsible for shipping delays once the package leaves our facility
- Please order ahead of time if you need your item by a certain date
📍 Lost or Delayed Packages
If your package is lost or delayed:
- Please contact the shipping carrier (USPS/UPS) to file a claim
- You can also email us at thedinkdinkco@gmail.com and we’ll help guide you
Each case is handled individually.
💛 Final Note
We’re a small business, and every order means a lot to us.
Thanks for being part of The Dink Dink 🏓